(Joomla 3.9.8)
(Civi 5.14.1)

When signed in as a Super User in CiviCRM, I am getting an error when trying to view the "Public View" of "Scheduled and Sent Messages" for Civi Mailings.

The error message I get is:
You do not have permission to access this page. https://i.sstatic.net/kjnSC.png

One thing I noticed is that my url loses 'administrator' when clicking "View Public View" and instead looks like this:

If I manually remove index and replace it with administrator the url works:

I checked the Global Configuration in Joomla for CiviMail: view public CiviMail content and it is indeed allowed for a Super User, but it still does not work. The only way to get the 1st, Civi generated url to work is to set CiviMail: view public CiviMail content to enabled for all the public. I don't want that.

So my idea was to go into Civi's core, find out where this url is being created and change the index? part of the url to administrator. I am not sure where to find this. Does anyone know where this url is being constructed? If there is a better way of doing this, I would like to know as well.

1 Answer 1


This may or may not be related, but there is an ongoing issue relating to when /administrator is included in the path. See https://lab.civicrm.org/dev/joomla/issues/5 for details.

  • It certainly looks promising. I was looking for where these URLs were being defined. I'd rather hard code the URL just for that one instance though. Changing a dynamic link like the ones explained in that thread you found could change dozens of URL constructions. On another note, it is also a CMS specific issue for those wondering. I tried it on Wordpress and the issue does not occur. I'll check it out after the weekend. Thanks for the tip. Commented Sep 27, 2019 at 20:58

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.