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Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.

1 vote
2 answers
126 views

Activity processor on emails - doesn't work if sent to BCC recipients?

I send an email from my Gmail account to say 200 recipients and because I don't want their addresses to be public, I BCC them I also BCC my Activity processor account. In Civi, the Activity process …
Robinnz's user avatar
  • 403
3 votes

CiviMail - Prevent images from being blocked by Outlook

This is a really helpful article that goes over the options: https://sendgrid.com/blog/embedding-images-emails-facts/ Basically it goes over your 3 options;- CID Embedded Images (Inline Images), Inl …
Robinnz's user avatar
  • 403
3 votes

How do I configure CiviMail to send through sendgrid?

I had exactly the same problem: port 587 doesn't work for me either .. 2525 does
Robinnz's user avatar
  • 403
1 vote
0 answers
40 views

Unsubscribe -what is the outcome in these different scenarios?

I've been wondering about this for a while and before I started doing some testing thought I'd check if anyone has already tried it out... Seems to me you can have a mailing to a number of groups set …
Robinnz's user avatar
  • 403
2 votes

What alternatives to Mosaico do you use or do you have any tips on how to improve design?

I'm with you, Mailchip is just fantastic but the interchange of contacts is clunky. I've also tried exporting the HTML and that works very well but is time consuming and requires a level of technical …
Robinnz's user avatar
  • 403
2 votes
0 answers
26 views

Is there a way to limit the child groups displayed on an opt out message?

If you have a mailing group with child sub groups, when you offer an "opt out from this list" option, all child groups are displayed - including ones that the recipient isn't a member of eg a parent …
Robinnz's user avatar
  • 403
1 vote
1 answer
62 views

Civimail wont send (but Civi email will)

After a few wrong turns the issue turned out to be that every time someone used the checksum to update their details Civimail wont recognise their record There is nothing wrong with their email address … The only way to rectify this that I've found is to go through every field on their personal details and recreate it, save it and then Civimail will see the record. …
Robinnz's user avatar
  • 403
1 vote

Civimail wont send (but Civi email will)

Somehow that was setting that field to Null and Civimail didnt like that. Setting the "is deceased" field to 0 fixed it up and all good now …
Robinnz's user avatar
  • 403
2 votes
2 answers
129 views

Tracking on Civimail suddenly stopped working

I tried this suggestion: CiviMail tracking opens stopped working after upgrade to 4.7.x ie cut and paste this link img src="https://yoursite.org/sites/all/modules/civicrm/extern/open.php? …
Robinnz's user avatar
  • 403
1 vote

Tracking on Civimail suddenly stopped working

"A workaround is to change the root civicrm token to an absolute path (Credit due to Eli Lisseck for research and workaround solution)" thanks greatly to Civimail open tracking is not working for some …
Robinnz's user avatar
  • 403