Skip to main content
Share Your Experience: Take the 2024 Developer Survey

Questions tagged [twilio]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0 votes
0 answers
22 views

Civicrm on wordpress - Twilio sms not working

After following the Twilio sms setup instructions from this link https://docs.civicrm.org/user/en/latest/sms-text-messaging/set-up/, I encountered the following error in the Twilio console: (Error ...
sth's user avatar
  • 1
1 vote
1 answer
19 views

Using CiviRules to send SMS via Twilio

I have the Twilio extension installed and working for sending individual SMS messages. However, I don't see any way to trigger an SMS message via CiviRules. Has this not been developed or am I missing ...
Daniel Strum's user avatar
0 votes
1 answer
74 views

SMS Text Messaging Stopped Altogether

We are using CIVICRM 5.463. We have Twilio SMS set up and it did work great for a period of time but now has stopped working for individual and group texts. The send outbound SMS cron job is ...
Margaret's user avatar
  • 121
1 vote
1 answer
32 views

Outbound Twilio SMS to group - Will send to some, but not all

We have Twilio SMS set up and it works great for the most part. The issue we are having, however, is trying to send to a group of contacts. The group has 137 individual contacts in it. When I try to ...
Margaret's user avatar
  • 121
2 votes
1 answer
228 views

How do you answer the Opt-In question when applying for a 10DLC (10 digit long code) for sending SMS messages in the United States?

In the United States, you now have to apply for a 10DLC (10 digit long code) in order to send text messages from CiviCRM to your contacts. I recently tried to follow all the instructions to register ...
Jamie's user avatar
  • 1,246
1 vote
1 answer
330 views

Twilio Inbound SMS: 404/502 Responses

CiviCRM: WordPress V5.6.2, hosted on CiviHosting We can successfully send outbound SMS messages but cannot receive replies back through the webhook in Twilio. We either get HTTP 404 Not Found, 502 Bad ...
todon2's user avatar
  • 61
0 votes
2 answers
55 views

Mass SMS recipients count

Wordpress 5.5.3, CiviCRM 5.31.0. While testing Mass SMS with new Twilio account we've discovered it does not quite work. Searching for a solution here and across lab.civicrm.org haven't helped much. ...
yurg's user avatar
  • 2,050
4 votes
2 answers
104 views

How to convert a STOP message sent to an SMS provider into the "Do not SMS" privacy preference in CiviCRM?

Most SMS providers allow you to respond with STOP to indicate that you no longer want to receive SMS messages. If we try to send another message to a phone number that has replied with STOP, it won't ...
Jamie's user avatar
  • 1,246
2 votes
2 answers
1k views

Send QR code via SMS?

Does anyone know whether it is possible to send QR codes to event participants via CiviSMS? A client wants us to send participant's QR codes to their mobiles.
Davy Ivins's user avatar
  • 1,114
3 votes
1 answer
424 views

Twilio Schema validation warning

CiviCRM 5.15.1, WordPress 5.2.2 My org has been successfully sending bulk SMS via Civi/Twilio for a couple weeks, however we are having problems setting up inbound capability. The Long Number we ...
John Mark's user avatar
  • 159
0 votes
1 answer
80 views

Twilio extension failure w/ DB Error: unknown error

Twilio extension worked great for the past year, but fails now. Outgoing messages seem unable to reach the Twilio API, though CRON is working. I've tried different versions of PHP with no effect. I've ...
Prónay's user avatar
  • 604
2 votes
0 answers
46 views

TWILIO CiviCRM SMS Conversations wordpress webhook

I am trying to get SMS Conversations to work using Twilio. I have the outbound SMS working but the responses are not processed (inbound SMS to Civi). The given URL for the Webhook does not work. Is ...
Christopher Tucker's user avatar
1 vote
1 answer
192 views

WordPress Twilio Inbound SMS Callback URL failing when request method is POST

I set up Twilio with CiviCRM and WordPress a few weeks ago. Inbound SMS was working fine, but suddenly stopped. I have the webhook URL for SMS in Twilio set to https://mydomain.com/civicrm/?page=...
balleyne's user avatar
  • 165
4 votes
1 answer
355 views

Can Twilio 'from' number be a text field with the organisation name?

With Clickatell it's easy to have the 'from' number of an SMS set to your organisation name - such as 'ABC NFP' rather than '01332 46000'. Several people have asked whether this can be the case for ...
Andy Clark's user avatar
  • 4,845
3 votes
1 answer
183 views

Twilio - how to disable inbound SMS

My client has asked me to disable Twilio handling replies from users - anyone know how this is done? i.e. outbound only, no inbound. The number I am renting says it can send/receive SMS - So I want ...
Andy Clark's user avatar
  • 4,845
0 votes
1 answer
206 views

Twilio extension stopped working; neither individual nor mass SMS go through

Trying to run mass SMS on Twilio which worked great a few months ago, and now it falls apart. Also we hang when trying to send an individual SMS. And right after trying to send SMS, the run-all-jobs-...
Prónay's user avatar
  • 604