Questions tagged [sms]
The sms tag has no usage guidance.
56
questions
1
vote
0answers
11 views
Set the length and/or format of the checksum
Many of our constituents' online access is limited to a phone, and we get much better response to SMS text messages than to emails. For some contacts, however, clicking on the link in the text message ...
1
vote
1answer
32 views
Can we be notified when civi recieves an SMS?
I would like to know if there is a way users can be notified when a client replies to a text that has come from Civi. Our system is currently receiving SMS that have been sent to civi, but the only ...
0
votes
0answers
13 views
Send SMS shows wrong numbers
If an extended search result shows a group of people with different phone number types as primary in some cases contacts a shown with the phone number of other contacts.
The pattern is as follows:
...
2
votes
1answer
21 views
List unassigned Inbound SMS activities
I'm facing the same issue as spidersilk in this old question - Is there a way to add a custom field to the Inbound SMS activity type?. Trying to keep the one CiviCRM instance I support as "out of the ...
1
vote
1answer
57 views
Anyone want to try programming an extension for the world's easiest sms provider?
I would really like to have an extension for the NowSMS provider, and I've been through the documentation and creating an extension with civix, but there is just too much of it that is over my head. ...
1
vote
1answer
16 views
outgoing sms activity link to provider when using multiple providers?
I'm testing out multiple sms providers, and I'm using the api to do reads for reporting on the back end, but I can't seem to figure out how the system knows which sms provider sent a particular sms. ...
3
votes
2answers
51 views
Documentation for new sms provider?
I use NowSMS for my SMS provider instead of Twilio and Clickatell. NowSMS goes through a cell phone, which is flat rate pricing instead of per text. I've found documentation for twilio or clickatell, ...
1
vote
2answers
84 views
Send QR code via SMS?
Does anyone know whether it is possible to send QR codes to event participants via CiviSMS? A client wants us to send participant's QR codes to their mobiles.
3
votes
0answers
137 views
Twilio Schema validation warning
CiviCRM 5.15.1, WordPress 5.2.2
My org has been successfully sending bulk SMS via Civi/Twilio for a couple weeks, however we are having problems setting up inbound capability.
The Long Number we ...
3
votes
1answer
44 views
Is unicode not supported in clickatell SMS extension?
I have CiviCRM 5.13 on Drupal7 with the clickatell v4.1 extension for SMS. Clickatell integration works, I can send test SMS via HTTPS from the browser to test phones. Database and environment is set ...
0
votes
1answer
50 views
Twilio extension failure w/ DB Error: unknown error
Twilio extension worked great for the past year, but fails now. Outgoing messages seem unable to reach the Twilio API, though CRON is working. I've tried different versions of PHP with no effect. I've ...
2
votes
0answers
23 views
TWILIO CiviCRM SMS Conversations wordpress webhook
I am trying to get SMS Conversations to work using Twilio. I have the outbound SMS working but the responses are not processed (inbound SMS to Civi). The given URL for the Webhook does not work. Is ...
2
votes
0answers
18 views
Mass SMS issue, singular works
Using click a tell extension (4.1) with CiviCRM (5.8.2)
When in a contact record can send a SMS with no problem- is delivered straight away.
When using 'Mass SMS' and clicking 'Send immediately' it ...
0
votes
3answers
187 views
clickatell sms “Recipient phone number is invalid or recipient does not want to receive SMS”
wordpress 4.9.6 Clickatell 4.1
All was working fine until upgrade to Civi 5.22 and upgrade to SMS API 1.5
(yup in retrospect should have tested separately!)
phone is home-mobile-primary
2
votes
2answers
52 views
Not receiving Telerivet SMS to CiviCRM
I've followed all the instructions according to this documentation but when I test the incoming SMS', I do not see the SMS's coming into CiviCRM.
Below are the settings I have set up in Telerivet ...
1
vote
1answer
31 views
Forward/Copy SMS to CiviCRM
I have a question about SMS, which a client has asked me about.
The problem
The staff member sends an SMS to a client via mobile
The client responds by SMS (their mobile) to the staff member.
...
1
vote
1answer
125 views
WordPress Twilio Inbound SMS Callback URL failing when request method is POST
I set up Twilio with CiviCRM and WordPress a few weeks ago. Inbound SMS was working fine, but suddenly stopped.
I have the webhook URL for SMS in Twilio set to https://mydomain.com/civicrm/?page=...
4
votes
1answer
236 views
Can Twilio 'from' number be a text field with the organisation name?
With Clickatell it's easy to have the 'from' number of an SMS set to your organisation name - such as 'ABC NFP' rather than '01332 46000'. Several people have asked whether this can be the case for ...
1
vote
1answer
150 views
Sending SMS Error : Invalid or missing integration API Key
I just upgraded to 4.7.28 on wordpress 4.9.1 I am trying to setup my Clickatell SMS provider but I am getting a strange error;
However I have dobble checked the details and have tested it using the ...
1
vote
1answer
48 views
CiviCRM Extension: SMS Inbox Requirements
Does anyone have any prototype/working SMS inbox functionality?
What would you ideally like to see in an SMS inbox?
So far I've:
Mark message as read.
Attach SMS to contact.
Other suggestions ...
2
votes
1answer
66 views
Twilio - how to disable inbound SMS
My client has asked me to disable Twilio handling replies from users - anyone know how this is done? i.e. outbound only, no inbound. The number I am renting says it can send/receive SMS - So I want ...
4
votes
2answers
121 views
Mass SMS broken, single SMS kind of works
Ok so this is a strange one. SMS has been working for years on our site without issue however it isn't used very frequently so I'm not quite sure when it 'broke'
Bit of background: Using 4.7.22 on ...
0
votes
1answer
135 views
Twilio extension stopped working; neither individual nor mass SMS go through
Trying to run mass SMS on Twilio which worked great a few months ago, and now it falls apart. Also we hang when trying to send an individual SMS.
And right after trying to send SMS, the run-all-jobs-...
2
votes
1answer
125 views
CiviCRM Integration with SMS Gateway custom API
How to send SMS using the API when the CRM user will open a new case.
The SMS gateway has it's own API and I know how to integrate with it. I tried to edit in the code but it's very big what's ...
1
vote
2answers
182 views
Rotate SMS providers to get around 200 messages per day limit?
According to this twilio page (https://twilio.radicalskills.com/projects/messaging-in-production/1.html#long-or-short-code) - if you send more than 200 SMS messages per day while using a "long code" ...
1
vote
0answers
54 views
Scheduled SMS Reminders aren't delivering
I've set up a Scheduled Reminder for an activity with the following parameters:
Activity type= Custom Type
Activity status= Scheduled
When= 1 day before scheduled activity date and time
Recipients= ...
0
votes
1answer
122 views
How to setup Clickatell
I am having issues trying to setup Clickatell SMS provider, I am running Civi 4.6.26 on wordpress 4.7.5 using the clickatell extension 3.0 and have a Clickatell Platform account.
I keep getting "ERR: ...
0
votes
1answer
143 views
PlaySMS gateway
I've just created my own sms gateway using a Huawei E303 dongle and a cheap GSM sim card and I forsee great possibilities if a CIVI extension can be developed for this. Its based on the OS PlaySMS ...
1
vote
1answer
10 views
Searching for SMS Campaigns
I am unable to search Campaigns in my sent SMS's. It appears that the field for searching archive SMS's via campaign has disappeared
1
vote
1answer
113 views
Still can't send SMS individually via Twilio extension
I keep getting
One Message Not Sent
A 'From' phone number is required. For more information, see https://www.twilio.com/docs/errors/21603
... despite having followed all the setup ...
3
votes
1answer
202 views
Inbound SMS from Twilio not showing up in CiviCRM (getting 404 error on HTTP POST)
I'm really enjoying CiviCRM (recently upgraded to 4.7.13) and was excited about its SMS capabilities. So far, I have been successful in using CiviSMS with Twilio to schedule/send bulk messages.
But, ...
2
votes
1answer
31 views
What Permission should I grant to allow some Contacts to sens SMS's
I have just installed Twilio Extension (to send SMS's)
What permission must I grant to enable some Contacts to send SMS's (currently, SMS - schedule/send action is only available to me (administrator)...
1
vote
3answers
85 views
Twilio Extension: “The selected contacts have no valid phone, or prefer not to receive SMS, or are deceased.”
I am on Drupal 7.51 / CiviCRM 4.7.12
I have just installed Twilio (SMS) Extension, purchased a number (+33... (France) from Twilio), upgraded my account, and configured Twilio Extension accordingly (...
2
votes
1answer
62 views
How to send a contribution receipt through a text message when receiving a donation
I would like to know if it is possible to send a text confirmation message or a WhatsApp when we receive a contribution from a donor.
0
votes
1answer
59 views
Do mass SMS work in 4.7.11 using Clickatell?
I can send a single SMS in 4.7.11 using Clickatell. But a mass SMS fails with the following message from the cron task 'finished execution of Send Scheduled SMS with result: Failure, Error message: ...
1
vote
3answers
47 views
Bulk sms is changing my URL
When I send out a bulk sms with an URL, the URL is changed before it is sent out.
Original message in template:
Hi John! Check out this link: wikipedia.org/somethingfunny
Received message on phone:
...
0
votes
1answer
40 views
Do you support SmsGatewayCenter SMS API Module?
I am a customer of https://www.smsgatewaycenter.com/ from past 1 year and definitely like their service and would want to stick to them.
I have seen one of your plugin for sms with different provider,...
0
votes
1answer
27 views
Bulk sms to a smart group in civi 4.4?
I want to send out a bulk sms asking for evaluation of our event, to the participant of the event, the day after the event.
I then thought of creating a smart group of those contact with the ...
2
votes
2answers
123 views
Which SMS Gateway / Service providers are available?
We are an NGO that would like to use SMS to send out reminders for events and feedback tool. Which providers are supported by CiviCRM?
2
votes
2answers
146 views
How do I prevent CiviSMS from converting my URLs to longer clickthrough-aware URLs?
CiviMail and CiviSMS both default to tracking click-throughs. To do so, it converts a link like http://www.cnn.com to something much longer, like https://www.example.com/wp-content/plugins/civicrm/...
2
votes
2answers
223 views
Number format with SMS Clickatell provider
I set up a clickatell account and configured it in Civi. It only works if the phone number has a 1 in front for the country code. None of our numbers have the country code, is there a way around this?
1
vote
1answer
35 views
Is there a way to accept inbound SMS from contacts not in your database?
I have a client who has a service they'd like to merge into CiviSMS. Strangers (i.e. not in the database) can send a text with a keyword; ideally it should create a contact with their phone number. ...
2
votes
1answer
48 views
CiviEvent Scheduled Reminder using SMS
I have to following use case:
I need to send SMSes to the guardians / parents of the event participants when the participants did not attend/no-show 15 minutes after the event starts.
I am incline ...
3
votes
0answers
47 views
Are source/target contacts on Inbound SMS the wrong way round?
In CRM_SMS_Provider::processInbound, there are the lines
'source_contact_id' => $toContactID,
'target_contact_id' => $fromContactID,
which suggests that the source contact of the activity will ...
1
vote
1answer
22 views
Where does the content of a bulk sms get stored?
Emails, pdf's, and single sms get their content stored in the field "Details" in the activity.
That is evidently not happening with bulk sms. Where do CiviCRM store the content of a bulk sms that has ...
3
votes
1answer
129 views
Does Google Hangouts SMS integrate with CiviCRM?
SMS seems to be hit and miss at the moment, with Twillo and Clickatell as the only choices. Since Google Hangouts can be used for SMS, is there a way to use that service, assuming the other two don't ...
2
votes
1answer
60 views
What is the scheduled job linked to Scheduled SMS Reminders?
In CiviCRM 4.5, you are now able to create Scheduled Reminders to be delivered by SMS as well as email.
We're having an issue with these reminders, however, I'm not sure which scheduled job triggers ...
5
votes
1answer
65 views
Tokens to SMS Messages
Can you add tokens to SMS messages? We want to send a link to a form to see if users want to opt in to our SMS messages, but we would like to send a link similar to a website link in an email with the ...
4
votes
1answer
92 views
Message template option missing in send SMS activity in CiviCRM 4.5.8
After upgrading a site to CiviCRM 4.5.8 the drop down template selector is missing in the Send SMS activity.
Has anyone else had this problem?
I've upgraded the CiviSMS Extension from 1.0 to 2.0, ...
1
vote
2answers
90 views
SMS breaks when upgrading to version 2 of extension & 4.6.2 of CIVICRM
SMS API version 1.2 & Clickatell version 2 extensions were added. Clickatell was set as an SMS Provider. Clickatell was working with version 1 of the extension and 4.5.8 of civicrm.
When ...
