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Questions tagged [sms]

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0
votes
1answer
28 views

Twilio extension failure w/ DB Error: unknown error

Twilio extension worked great for the past year, but fails now. Outgoing messages seem unable to reach the Twilio API, though CRON is working. I've tried different versions of PHP with no effect. I've ...
2
votes
0answers
12 views

TWILIO CiviCRM SMS Conversations wordpress webhook

I am trying to get SMS Conversations to work using Twilio. I have the outbound SMS working but the responses are not processed (inbound SMS to Civi). The given URL for the Webhook does not work. Is ...
2
votes
0answers
13 views

Mass SMS issue, singular works

Using click a tell extension (4.1) with CiviCRM (5.8.2) When in a contact record can send a SMS with no problem- is delivered straight away. When using 'Mass SMS' and clicking 'Send immediately' it ...
0
votes
3answers
148 views

clickatell sms “Recipient phone number is invalid or recipient does not want to receive SMS”

wordpress 4.9.6 Clickatell 4.1 All was working fine until upgrade to Civi 5.22 and upgrade to SMS API 1.5 (yup in retrospect should have tested separately!) phone is home-mobile-primary
2
votes
2answers
35 views

Not receiving Telerivet SMS to CiviCRM

I've followed all the instructions according to this documentation but when I test the incoming SMS', I do not see the SMS's coming into CiviCRM. Below are the settings I have set up in Telerivet ...
1
vote
1answer
24 views

Forward/Copy SMS to CiviCRM

I have a question about SMS, which a client has asked me about. The problem The staff member sends an SMS to a client via mobile The client responds by SMS (their mobile) to the staff member. ...
1
vote
1answer
88 views

WordPress Twilio Inbound SMS Callback URL failing when request method is POST

I set up Twilio with CiviCRM and WordPress a few weeks ago. Inbound SMS was working fine, but suddenly stopped. I have the webhook URL for SMS in Twilio set to https://mydomain.com/civicrm/?page=...
4
votes
1answer
137 views

Can Twilio 'from' number be a text field with the organisation name?

With Clickatell it's easy to have the 'from' number of an SMS set to your organisation name - such as 'ABC NFP' rather than '01332 46000'. Several people have asked whether this can be the case for ...
1
vote
1answer
119 views

Sending SMS Error : Invalid or missing integration API Key

I just upgraded to 4.7.28 on wordpress 4.9.1 I am trying to setup my Clickatell SMS provider but I am getting a strange error; However I have dobble checked the details and have tested it using the ...
1
vote
1answer
44 views

CiviCRM Extension: SMS Inbox Requirements

Does anyone have any prototype/working SMS inbox functionality? What would you ideally like to see in an SMS inbox? So far I've: Mark message as read. Attach SMS to contact. Other suggestions ...
2
votes
1answer
46 views

Twilio - how to disable inbound SMS

My client has asked me to disable Twilio handling replies from users - anyone know how this is done? i.e. outbound only, no inbound. The number I am renting says it can send/receive SMS - So I want ...
4
votes
2answers
101 views

Mass SMS broken, single SMS kind of works

Ok so this is a strange one. SMS has been working for years on our site without issue however it isn't used very frequently so I'm not quite sure when it 'broke' Bit of background: Using 4.7.22 on ...
0
votes
1answer
79 views

Twilio extension stopped working; neither individual nor mass SMS go through

Trying to run mass SMS on Twilio which worked great a few months ago, and now it falls apart. Also we hang when trying to send an individual SMS. And right after trying to send SMS, the run-all-jobs-...
2
votes
1answer
107 views

CiviCRM Integration with SMS Gateway custom API

How to send SMS using the API when the CRM user will open a new case. The SMS gateway has it's own API and I know how to integrate with it. I tried to edit in the code but it's very big what's ...
1
vote
2answers
122 views

Rotate SMS providers to get around 200 messages per day limit?

According to this twilio page (https://twilio.radicalskills.com/projects/messaging-in-production/1.html#long-or-short-code) - if you send more than 200 SMS messages per day while using a "long code" ...
1
vote
0answers
45 views

Scheduled SMS Reminders aren't delivering

I've set up a Scheduled Reminder for an activity with the following parameters: Activity type= Custom Type Activity status= Scheduled When= 1 day before scheduled activity date and time Recipients= ...
0
votes
1answer
106 views

How to setup Clickatell

I am having issues trying to setup Clickatell SMS provider, I am running Civi 4.6.26 on wordpress 4.7.5 using the clickatell extension 3.0 and have a Clickatell Platform account. I keep getting "ERR: ...
0
votes
1answer
120 views

PlaySMS gateway

I've just created my own sms gateway using a Huawei E303 dongle and a cheap GSM sim card and I forsee great possibilities if a CIVI extension can be developed for this. Its based on the OS PlaySMS ...
1
vote
1answer
8 views

Searching for SMS Campaigns

I am unable to search Campaigns in my sent SMS's. It appears that the field for searching archive SMS's via campaign has disappeared
1
vote
1answer
98 views

Still can't send SMS individually via Twilio extension

I keep getting One Message Not Sent A 'From' phone number is required. For more information, see https://www.twilio.com/docs/errors/21603 ... despite having followed all the setup ...
3
votes
1answer
158 views

Inbound SMS from Twilio not showing up in CiviCRM (getting 404 error on HTTP POST)

I'm really enjoying CiviCRM (recently upgraded to 4.7.13) and was excited about its SMS capabilities. So far, I have been successful in using CiviSMS with Twilio to schedule/send bulk messages. But, ...
2
votes
1answer
26 views

What Permission should I grant to allow some Contacts to sens SMS's

I have just installed Twilio Extension (to send SMS's) What permission must I grant to enable some Contacts to send SMS's (currently, SMS - schedule/send action is only available to me (administrator)...
1
vote
3answers
73 views

Twilio Extension: “The selected contacts have no valid phone, or prefer not to receive SMS, or are deceased.”

I am on Drupal 7.51 / CiviCRM 4.7.12 I have just installed Twilio (SMS) Extension, purchased a number (+33... (France) from Twilio), upgraded my account, and configured Twilio Extension accordingly (...
2
votes
1answer
35 views

How to send a contribution receipt through a text message when receiving a donation

I would like to know if it is possible to send a text confirmation message or a WhatsApp when we receive a contribution from a donor.
0
votes
1answer
53 views

Do mass SMS work in 4.7.11 using Clickatell?

I can send a single SMS in 4.7.11 using Clickatell. But a mass SMS fails with the following message from the cron task 'finished execution of Send Scheduled SMS with result: Failure, Error message: ...
1
vote
3answers
37 views

Bulk sms is changing my URL

When I send out a bulk sms with an URL, the URL is changed before it is sent out. Original message in template: Hi John! Check out this link: wikipedia.org/somethingfunny Received message on phone: ...
0
votes
1answer
37 views

Do you support SmsGatewayCenter SMS API Module?

I am a customer of https://www.smsgatewaycenter.com/ from past 1 year and definitely like their service and would want to stick to them. I have seen one of your plugin for sms with different provider,...
0
votes
1answer
25 views

Bulk sms to a smart group in civi 4.4?

I want to send out a bulk sms asking for evaluation of our event, to the participant of the event, the day after the event. I then thought of creating a smart group of those contact with the ...
2
votes
2answers
114 views

Which SMS Gateway / Service providers are available?

We are an NGO that would like to use SMS to send out reminders for events and feedback tool. Which providers are supported by CiviCRM?
3
votes
1answer
126 views

How do I prevent CiviSMS from converting my URLs to longer clickthrough-aware URLs?

CiviMail and CiviSMS both default to tracking click-throughs. To do so, it converts a link like http://www.cnn.com to something much longer, like https://www.example.com/wp-content/plugins/civicrm/...
3
votes
2answers
187 views

Number format with SMS Clickatell provider

I set up a clickatell account and configured it in Civi. It only works if the phone number has a 1 in front for the country code. None of our numbers have the country code, is there a way around this?
1
vote
1answer
31 views

Is there a way to accept inbound SMS from contacts not in your database?

I have a client who has a service they'd like to merge into CiviSMS. Strangers (i.e. not in the database) can send a text with a keyword; ideally it should create a contact with their phone number. ...
2
votes
1answer
45 views

CiviEvent Scheduled Reminder using SMS

I have to following use case: I need to send SMSes to the guardians / parents of the event participants when the participants did not attend/no-show 15 minutes after the event starts. I am incline ...
3
votes
0answers
45 views

Are source/target contacts on Inbound SMS the wrong way round?

In CRM_SMS_Provider::processInbound, there are the lines 'source_contact_id' => $toContactID, 'target_contact_id' => $fromContactID, which suggests that the source contact of the activity will ...
1
vote
1answer
20 views

Where does the content of a bulk sms get stored?

Emails, pdf's, and single sms get their content stored in the field "Details" in the activity. That is evidently not happening with bulk sms. Where do CiviCRM store the content of a bulk sms that has ...
3
votes
1answer
122 views

Does Google Hangouts SMS integrate with CiviCRM?

SMS seems to be hit and miss at the moment, with Twillo and Clickatell as the only choices. Since Google Hangouts can be used for SMS, is there a way to use that service, assuming the other two don't ...
2
votes
1answer
57 views

What is the scheduled job linked to Scheduled SMS Reminders?

In CiviCRM 4.5, you are now able to create Scheduled Reminders to be delivered by SMS as well as email. We're having an issue with these reminders, however, I'm not sure which scheduled job triggers ...
5
votes
1answer
56 views

Tokens to SMS Messages

Can you add tokens to SMS messages? We want to send a link to a form to see if users want to opt in to our SMS messages, but we would like to send a link similar to a website link in an email with the ...
4
votes
1answer
87 views

Message template option missing in send SMS activity in CiviCRM 4.5.8

After upgrading a site to CiviCRM 4.5.8 the drop down template selector is missing in the Send SMS activity. Has anyone else had this problem? I've upgraded the CiviSMS Extension from 1.0 to 2.0, ...
1
vote
2answers
88 views

SMS breaks when upgrading to version 2 of extension & 4.6.2 of CIVICRM

SMS API version 1.2 & Clickatell version 2 extensions were added. Clickatell was set as an SMS Provider. Clickatell was working with version 1 of the extension and 4.5.8 of civicrm. When ...
1
vote
1answer
63 views

SMS not working on 4.6.2

Updated to version 2 of the extension. Messages not being delivered. Manually executed. Will clickatell extension work on 4.6.2? Success is reported but message never sent. Here is error from the ...
1
vote
1answer
812 views

Sent SMS via Twilio failed

I am using our shiny new Twilio Test account for the first time via CiviCRM and it doesn't go out. "The From phone number +12395995225 is not a valid, SMS capable inbound phone number or short code ...
4
votes
3answers
416 views

CiviCRM Integration wtih WhatsApp

CiviCRM SMS integration is a powerful feature. However, with many people moving to use instant messaging services like WhatsApp, has there been any move to integrate CiviCRM with and instant messenger,...
5
votes
2answers
126 views

Is there a way to add a custom field to the Inbound SMS activity type?

I'm working on a Drupal site that includes a view showing unanswered SMS messages. The view shows activities of the Inbound SMS type that have not been revised or deleted, plus a custom PHP filter ...
3
votes
5answers
65 views

Has integration been done for Textify Mobile?

Has anyone seen this new SMS service called Textify Mobile that's geared directly to non-profits and churches. It even has mobile giving with it. Wondering if anyone had done an integration/extension ...
2
votes
2answers
95 views

What to do when upgrade to 4.6 failed, but rolling back breaks SMS?

When trying to upgrade to civi 4.6, the process does a partial upgrade and then errors out. Recovering previous version reveals SMS is no longer working. What should I do?