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Civi Mail - issue adding gmail account: Failed to connect to the server: imap.gmail.com:993

When trying to add a mail account to Civi I get the error message below. Does anyone know how to solve this issue? I am trying to connect Civi to my gmail account (which is linked to Civi via 0AUTH). ...
Luna Mafo's user avatar
0 votes
1 answer
27 views

Receiving mails from Drupal but not from CiviCRM for one contact

A few weeks ago a CiviCRM installation stopped sending mail to my address and all other emailaddresses on my domain. These contacts are not 'on hold'. The logs and activities are saying the mail is ...
commonpike's user avatar
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1 vote
4 answers
192 views

What Bulk / Transactional Email Delivery Service do you use with CiviCRM? What is your experience like?

I know this isn't a typical stackexchange question - but where else would we have a discussion like this? Our journey with email delivery via CiviCRM has been interesting. First we were sending email ...
themak's user avatar
  • 3,553
1 vote
2 answers
80 views

How do I find the headers of bounced emails using traditional mailing in civiCRM

All my bulk emails from civiCRM bounce and the recipient is put on hold. The bounce report lists SYNTAX. I brought this to the attention of my hosting company and they replied "please provide us ...
Tom's user avatar
  • 131
3 votes
1 answer
199 views

Some problems to add email account in CiviMail CiviCRM

I am trying to configure the email address to send messages. I am trying to use a Google Workspace user with custom domain. Some values that I have are the following: Server: smtp.gmail.com Username: ...
Suri Gang's Hallen's user avatar
4 votes
1 answer
163 views

CiviMail: Using DMARC for multiple from domains

Assumptions CiviCRM is running on crm.example.org Bounce processing is configured to use bounce.example.org Mails are send from example.org, mail.example.org and example.com Issue If we were to ...
Thomas Schüttler's user avatar
1 vote
0 answers
127 views

What are your typical mail size batches and delviery times?

What are your typical mail sizes and time to complete mail job? Looking for comparisons... We are having lots of mail delivery problems on a new highly customised install of Civi v5.27.1 (MariaDB v10....
Catherine's user avatar
  • 644
0 votes
1 answer
311 views

How to setup bounced processing on CiviCRM for a Gsuite account?

I am trying to setup Gsuite as bounce processing for CiviCRM using this guide https://civicrm.org/blog/dahndy/leveraging-civicrm-email-to-activity-processing-in-gmail But keep getting the following ...
Tapash's user avatar
  • 3,014
1 vote
2 answers
275 views

How to use Gsuite Relay as SMTP for CiviCRM bulk mailing?

I have Gsuite email setup with our own domain ([email protected]). I have tried to use mailgun with gsuite. Although it worked ok ish, as the number of contact increasing, bills are also increasing. ...
Tapash's user avatar
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0 votes
1 answer
113 views

Has anyone figured out how to deal with "dovecot" email handling on Siteground?

I noticed a post in 2018 about my same issue. I am using siteground with "Localdir" (the other posting used SMTP) because our email blasts are small volumes. The emails go out ok, but the civicrm ...
barbaraec's user avatar
1 vote
1 answer
105 views

Password Reset emails being marked as spam

Hi hope everyone is well. We have come across a bit on an issue when requesting the password reset emails to go out. The emails come from my own email address as I am the only admin, but our O365 ...
TCVTerry's user avatar
3 votes
1 answer
139 views

CiviMail DKIM signature failure

We have DKIM configured with the MTA we are using with CiviCRM, and it appears to be working. However, the DKIM signature fails consistently; using a checker it appears the mail has been altered ...
Stephen Palmstrom's user avatar
4 votes
3 answers
1k views

How to use G Suite / GMail as your CiviMail Provider

After receiving some clarity on CiviMail settings and using a ton of guides - we were able to setup GSuite / GMail as our email provider. The answer to how we implemented it is below. If others have ...
themak's user avatar
  • 3,553
1 vote
1 answer
155 views

ezcMailParser not able to retrieve bcc from a mail

Trying to process inbound mails that are bcc'd to [email protected] (Office 365). Pasting the code we have at https://github.com/civicrm/civicrm-core/blob/master/CRM/Mailing/MailStore.php#L128-L138 $...
jitendra - fuzion's user avatar
2 votes
1 answer
465 views

Mailing not completing: "mail() returned failure"

I have two installs using Mosaico that are hanging up. The latest symptoms seem to be: if let cron start job, nothing in sent and every cron cycle it tries to start again, and never finishes (no "...
Karen S's user avatar
  • 163
0 votes
1 answer
98 views

Cannot send email from CiviCRM after upgrade to 4.7.21 (Joomla 3.7.3)

After upgrading CiviCRM to 4.7.21 (on Joomla 3.7.3), no emails get sent from CiviCRM (transactional or from CiviMailing). In System Settings >> Outbound Email (SMTP/Sendmail) when I click on "Save and ...
MtnPavlas's user avatar
  • 896
3 votes
2 answers
644 views

Can't send or test bulk mail, but test mail succeeds in System Settings / Outbound email / SMTP

Civi 4.7.20 / WP 4.8 For the past several weeks, we've been unable to send out any emails or test mails through CiviMail. No errors are logged, and even with backtrace displayed and error debugging ...
Prónay's user avatar
  • 604
1 vote
1 answer
1k views

How to resolve SMTP connection failing problem with code 535?

After upgrading CiviCRM from 4.6 to 4.7.14 I was not able to send (test) emails via SMTP. I got the following error: authentication failure [SMTP: STARTTLS failed (code: 220, response: 2.0.0 Ready ...
Philipp Michael's user avatar
1 vote
1 answer
31 views

in-house civicrm install - but remote email install?

I've got a decent sized database (170,000 contacts) and I've been thinking lately of ways I could speed it up. Right now I'm on a VPS host with 4GB of ram and it runs... pretty good actually. But ...
Andrew Scofield's user avatar
0 votes
1 answer
148 views

Civimail and Sendgrid limitations and scalability?

Is anyone using Civimail with Sendgrid on a large scale? We have successfully used Civimail for newsletters and it seems to work well. However, on the Sendgrid website they say the SMTP is limited to ...
Sohal Khatwani's user avatar
10 votes
8 answers
1k views

What low-cost third-party mailing platforms work well with CiviMail?

Mandrill users are being notified that the service is being integrated into Mailchimp, and you must have a paid account by the end of April. What alternatives are out there that work well with ...
Rob Brandt's user avatar
2 votes
2 answers
776 views

Workarounds for Yahoo email throttling?

My server host has informed me that Yahoo has massively throttled emails send from CiviMail (and thus we may be close to being blacklisted). I have created a temporary smart group for all yahoo ...
Lyz Liddell's user avatar
4 votes
2 answers
33 views

Migrating email servers

We are migrating our hosting and need to point to a new email server. Can we turn off/delay scheduled/automatic notifications (CiviMail) while we reconfigure/test? Perhaps this is not necessary (i.e. ...
massonpj's user avatar
  • 215