5
votes
Accepted
How do you report group history? (audience growth/change)
You can try this Group Growth extension
- 3,952
3
votes
Accepted
How to generate group unsubscribe link
I know I asked this question quite some time ago, but I thought I'd share the solution we landed on.
We found and tested two solutions that worked well. The first was using Tags:
Allow users to ...
- 497
2
votes
Not able to choose "unsubscribe group" for a mailing?
What you describe is exactly what I observe at dmaster.demo.civicrm.org.
Steps
Run Search and select some contacts.
Choose Email/Send via CiviMail
On the next screen I see the Unsub Group
- 28.7k
2
votes
How do you report group history? (audience growth/change)
You can try below two extension and modify as per your needs
https://lab.civicrm.org/extensions/mailingsubscriptions
https://lab.civicrm.org/extensions/subscriptionhistory
- 24.7k
2
votes
Unsubscribe link shows all groups in Civicrm
I would suggest using the GDPR extension to manage group subscriptions. The extension will provide finer grained control of which groups are displayed and how they are shown to subscribers etc.
- 2,461
2
votes
Building email lists
I'm not sure if civicrm uses the same words so I'm just going to guess a bit what you're asking:
What I think you mean is if the email address is wrong or the email bounces, does it stop sending to ...
- 24.7k
2
votes
Providing opt-out link when sending an email directly from a contacts record
is_opt_out isn't a link, it's the privacy preference checkbox on the contact record.
I don't believe the bulk mailing link tokens are available in this context, since you're not sending bulk mail.
But ...
- 24.7k
2
votes
Unsubscribe URLs in emails being altered by firewalls
You may want to have a look at the Advanced Newsletter Management Extension. It allows you to configure mailing subscription preference pages in CiviCRM. The extension will then make this information ...
- 3,637
2
votes
Accepted
Unsubscribe from mailing list - admin is able to added user after they unsubscribed - resulting in spam compliance issues
Compliance depends on both tools and practices, and the problem here seems to be one of practice: Why are admin users adding contacts back into a group they have unsubscribed from and then mailing ...
- 13.7k
2
votes
Unsubscribe confirmation email fails when using Exchange as the mail server
I discovered this was because CiviCRM attempts to send the email from do-not-reply@ and the account used to send the email did not have the rights to send on behalf of that email address. You cure it ...
2
votes
Mailing reports: unsubscribed users
They are most likely using one-click unsubscribe. In early 2024, Google and Yahoo mandated that bulk emails support them, so CiviCRM added them. So there's an "unsubscribe" link at the top ...
- 39.5k
1
vote
How to override token {action.resubscribe} for Mailings
The token {action.resubscribe} is taken from the field "domain" in the table civicrm_mail_settings. It contained the old domain.
By changing this value to the new domain we managed to fix ...
- 181
1
vote
Update "unsubscribe" information for email addresses
To make sure I'm on the same page terminology wise: a contact unsubscribes from a specific list (allowing them to still get email from other lists still) but if they opt-out that means no emails ...
- 2,488
1
vote
email error message stating missing or invalid fields
Unless you override this, CiviMail requires a token to be included either for folk to Opt Out or Unsub
Hopefully you will find what you need in the documentation at https://docs.civicrm.org/user/en/...
- 28.7k
1
vote
Accepted
Unwanted unsubscribe in profile
This is a frustration and I wish there was a better answer. I've asked a similar question myself.
One solution is to use tokens in links sent out in mailings as much as possible, so this checkbox is ...
- 4,093
1
vote
CiviMail Unsubscribe link goes to a generic/undefined Wordpress page
This is now fixed. The solution was to upgrade CiviCRM to the latest version.
- 191
1
vote
“Missing parameters” error in unsubscribe confirmation
It appears this issue is fixed in CiviCRM 5.24.5. We upgraded and re-tested and unsubscribe now works.
1
vote
"Missing parameters" error in unsubscribe confirmation, and on some admin pages
I just updated CiviCRM to 5.26.1, and unsubscribe links seem to work now.
- 870
1
vote
Accepted
Not able to choose "unsubscribe group" for a mailing?
This was a bug that was fixed in 4.7.28 commit ref
Doh!
- 3,952
1
vote
CiviMail: What is the expected behaviour when unsubscribing from a mailing sent to a parent group?
We abandon this method of manage mailing lists and turn on adding members to mailing groups as "expected" (not with parent or with smart groups). GDPR regulations pushed us to get this direction and ...
Only top scored, non community-wiki answers of a minimum length are eligible