Skip to main content

Questions tagged [civicrm-spark]

CiviCRM Spark is a new hosting service provided by CiviCRM.

Filter by
Sorted by
Tagged with
0 votes
0 answers
8 views

CiviCRM SPARK - Permissions and Drupal roles

I am using CiviCRM SPARK 5.74.4. I am a new user and I would like to have some members who have edit/delete access and others who can just see the data. I implemented the ACL roles and assigned them ...
Niklas's user avatar
  • 1
0 votes
0 answers
14 views

Issues with import in ACL

I have turned off CiviCRM: import contacts but the user still has the option to import contacts and activities? Using CiviSpark with version CiviCRM 5.68.1. Unable to update to the latest version.
Russell's user avatar
0 votes
1 answer
18 views

Send Scheduled Mailings Failure / CiviCRM Spark - Failing Job

No scheduled mailings are sent, logs reporting: Entity: Job Action: process_mailing Summary" Finished execution of Send Scheduled Mailings with result: Failure, Error message: Array ( [content] =&...
Patrick Masson's user avatar
1 vote
1 answer
39 views

CiviCRM Spark updates fail due to lack of read permissions on directory

I am using CiviCRM Spark. I don't believe I can change permissions on directories (?). These are the errors: Error: Your extensions directory (/var/aegir/platforms/civicrm-d7/web/sites/atcni.civicrm....
ATCNI's user avatar
  • 11
1 vote
0 answers
19 views

Draft mailings showing as blank screen

I'm using CiviCRM Spark and when I go to copy a previously sent mailing to make a new copy and click edit, it only brings up a blank screen and not a copy of the previous mailing to edit and work from ...
Vanessa 's user avatar
1 vote
1 answer
30 views

Household Configuration on Spark

I am launching a new organization, and CiviCRM Spark looks like a great fit. I noticed on the "subscription" page that the household configuration is disabled by default. Is it possible to ...
Louis 's user avatar
  • 11
0 votes
1 answer
25 views

Is Grants Management extension/component included in Spark?

I'm working with a small local racial justice group looking for their first CRM. Because they need a mix of advocacy, comms, & regular fundraising tools, CiviCRM came up in my searches and Spark ...
Shannon H's user avatar
1 vote
2 answers
83 views

Advice on implementing workflow, involving opening new case for contact created by profile

I would like to implement the following workflow: a "potential church volunteer (PCC)" fills in his or her details in a profile hyper-linked to from a WordPress website. This creates a ...
gillenpj's user avatar
  • 191
0 votes
0 answers
53 views

We are testing/evaluating CiviCRM Spark, but I can't get APIv4 to work

I'm not asking for tech support (sort of), I just need to know if the functionality is there. Checking the "Extensions" I see that API KEY MANAGEMENT is not Enabled. I'm not sure if we are ...
James F's user avatar
  • 21
0 votes
0 answers
20 views

Introduction text is editable in public-facing petition web form

My organization uses CiviCRM Spark and we have live petition which is working fine, except that introduction text is editable by users submitting petition responses (see screenshot). The user can ...
SunriseGV's user avatar
0 votes
1 answer
20 views

Can't see a Spark Menu

This might be a dumb question, but we have just signed up for a trial of CiviCRM Spark skidawayaudubon.civicrm.org I log in as administrator and see the familiar CiviCRM Home screen with Resources on ...
Rick Cunningham's user avatar
2 votes
1 answer
52 views

"No such field" when attempting to open a contact in CiviCRM Spark

When I attempt to open a contact in CiviCRM Spark, I get the error message below, any ideas? See also screenshot. Sorry, due to an error, we are unable to fulfill your request at the moment. You may ...
Phil Beardmore's user avatar
0 votes
0 answers
26 views

CiviCRM Spark: Misconfigured Email Account - Failed to read test message

I have misconfigured my Email Account on CiviCRM Spark. I tried to restore the settings from memory, unfortunately without success. I get the error message on "Save & Test": Failed to ...
Aydin Mir Mohammadi's user avatar
2 votes
1 answer
68 views

CiviCRM Spark - managing bounces

I have the basic CiviCRM Spark installation, and am planning to use it to send out bulk emails to about 1200 recipients. How do I set up Spark to track bounces? The extension "Fetch Bounces" ...
Heather's user avatar
  • 21
2 votes
1 answer
155 views

New to CiviCRM and trying to use CiviMail for sending mass emails to about 500 recepients in my contacts, all of them organised in groups

I recently started using CiviCRM to email about 500 people on my organisation's contacts. The steps I am using here are: Advnaced Search>Search for Groups and Select>Actions>Send Email using ...
Aditya Singh's user avatar
0 votes
0 answers
29 views

Deleted Administrator

I accidentally removed the administrator role from myself, and now I can't get into my site. When I try to log in, I get the access denied message. If anyone knows a workaround for fixing my silly ...
Liz Persinger's user avatar
0 votes
1 answer
37 views

Unable to Add User

I am trying to add another user to my site. I am on Spark and with civihosting. When I click "create new account," I am redirected to a page that says "The website encountered an ...
Liz Persinger's user avatar
1 vote
1 answer
41 views

CiviCRM Spark fees, database migration/export and cancellation

I need to cancel my monhtly fee as we have transfered to our server. Can you tell me how to do this please. I have tried to log in but says I have worng info to log in. Also would like to know f the ...
MIchelle's user avatar
1 vote
1 answer
37 views

Images in templates on civicrm spark

I am on civicrm spark running 5.32.beta1 and I cannot get images to work on templates with PDF document merge. Since it's spark I have little control over the backend installation. As far as I can ...
user8823's user avatar
2 votes
1 answer
2k views

"Your postal code is incomplete" on Spark signup page

I'm trying to sign up for Spark, using the link found here: https://civicrm.org/spark I've entered all my information and keep getting an error that says "Your postal code is incomplete". ...
Stacey C's user avatar
0 votes
2 answers
38 views

Why can't I download spark?

I entered all my information in the sign-up area and it comes up with the following: The website encountered an unexpected error. Please try again later.
Mel's user avatar
  • 1
2 votes
1 answer
154 views

Restrictions and Limitations for CiviSpark

I very recently signed-up to CiviSpark Hosting Plattform to evaluate it for future use by our organistion. Early on the way I stucked by some limitations of that Version, first of all: The ...
Uli Dressler's user avatar
1 vote
0 answers
31 views

Civicase not appearing in Spark despite being enabled

I have purchased CiviCRM Spark and have walked through the set up list. I have activated civicase and it isn't appearing on the menu at all. I've logged in and out three times and waited at least two ...
Sean's user avatar
  • 11
2 votes
1 answer
70 views

How to manage spark subscription?

We have since 1 year a subscription to Spark, but I don't remember where I can administer the subscription... I would like to check the payments situation of our spark account, etc... With my "admin" ...
Marc Aellen's user avatar
3 votes
2 answers
68 views

How do I access Mosaico on CiviCRM Spark instance?

My client paid the upgraded fee for CiviCRM Spark Hosting with CiviMail and Mosaico. CiviMail is working, but Mosaico isn't under Mailings as it is in other CiviCRM instances I work with. I also can't ...
Lauren H's user avatar
3 votes
1 answer
79 views

How to authenticate user in Spark

I'm using the spark version of civicrm and can set up CiviCRM contacts to be administrators, but am having trouble with user authentication (allowing users to log in). The spark version runs under ...
Tony's user avatar
  • 31
3 votes
3 answers
196 views

Does CiviCRM Spark come with a Drupal or Joomla website?

I am considering purchasing CiviCRM Spark to trial it for my organization. I know CiviCRM can be loaded into Drupal, Joomla or Wordpress. I was just wondering whether "spark" is a stand-alone product ...
CAiken's user avatar
  • 31
1 vote
2 answers
87 views

Which local download version of CiviCRM is most like the Spark and what aspects of Spark can be customized?

Is there is a download version CiviCRM that is close to the Spark version. I would like to download it first locally and get comfortable with it then try Spark. Also I think that the Admin ...
seagraph's user avatar
1 vote
1 answer
78 views

Spark - Case management & Calendar?

I'm looking at starting up with CiviCRM Spark. I'm wondering whether Spark include Calendar and Case Management? Thanks
Lara's user avatar
  • 11
5 votes
2 answers
335 views

CiviCRM Spark trial and pricing?

Am I missing something obvious, or is there nothing in the CiviCRM Spark sign-up process that says what the billing period is? It says 'CiviCRM Spark Hosting - $ 9.50' and that it'll renew ...
somnolentsurfer's user avatar
2 votes
4 answers
413 views

Is CiviCRM planning a 'cloud' version of civicrm (perhaps using AWS or Azure)?

This is a question about future development of Civicrm
Lesley Evensen's user avatar
3 votes
3 answers
229 views

'Spark' CiviCRM on a shared server?

Our new webhost will not permit us to use CiviCRM on its server due to use of 'triggers' and their unwillingness to grant us 'superuser' admin status. Will the lite version of CiviCRM that is coming ...
Karen V's user avatar
  • 33