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Questions tagged [status]

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Passing exclude list to the Update Membership Statuses scheduled job

We added a special pending memberhsip status for a client, but because it is not one of the default statuses, it is not getting excluded when the Update Membership Statuses scheuled job runs and is ...
Mark's user avatar
  • 227
0 votes
0 answers
39 views

After upgrade mailing and system status is blank (angular error)

I've just upgraded civicrm to 5.68.0. everything seems to be working as expected, except that the "System Status" page and creating new mailing. Both pages are empty and throw angluar error ...
vitius's user avatar
  • 53
0 votes
0 answers
31 views

Membership Status Processor Fail on Months Less than 31 Days

Server clock is fine, it runs cron, but when the job runs on months ending in 30 days , the membership status refuses to update, it need an extra day, as if every ,month were 31 days For all 31 day ...
Hardwick's user avatar
1 vote
0 answers
212 views

Guzzle Client errror in status page and general slow performance

Not sure what is wrong, But when trying to see the status page in civicrm it takes a really long time to load and when it finally does it loads a guzzlehttp error.the error is "Could not load a clean ...
netzih's user avatar
  • 497
2 votes
2 answers
42 views

CiviCRM mysteriously erased membership end dates, how do I fix?

I recently uploaded some 2800 members from a spreadsheet. Some did not have membership start dates. I have CiviCRM with Wordpress, latest versions. I wanted to mark all members with radio buttons for ...
Polly Cleveland's user avatar
1 vote
1 answer
42 views

How can I lengthen the grace period for newly-uploaded members

I just uploaded thousands of new members from a spreadsheet. CiviCRM default grace period for memberships is 1 month. I tried changing it to 3 months in Member Status Rules. Members with end dates ...
Polly Cleveland's user avatar
0 votes
1 answer
51 views

In a contribution, we have form , after user submits and when we manually add the payment, it's not changing status to new from pending in membership

We have created a contribution form in civicrm, after user submits and when we manually add the payment, it's not changing status to new from pending in membership, earlier it was working well, we ...
SayaLi's user avatar
  • 1
1 vote
1 answer
33 views

Trying to change Status Override on memberships but the record never completes

I am trying to change membership from Permanent Override to No or Override on a Specific Date, but the change isn't accepted. I have Admin access. Is there a background setting that might be impacting ...
Cee Cee's user avatar
  • 11
2 votes
1 answer
27 views

Member Status Rules. Should be simple, but not for this newbie. CiviCRM 5.40.2 on D9

How would I set up Status Rules for what I assume are the simple membership conditions shown below? It seemed straightforward, but I've gotten myself totally confused. Using CiviCRM 5.40.2 on Drupal 9....
AstraGeekette's user avatar
2 votes
1 answer
37 views

Entity: Job Action: process_membership Failing due to DB error

General Config: Wordpress 5.8 CiviCRM 5.39.1 Cron running ever 5 min successfully Segregated db from the wp install Issue: We notice our memberships are not moving from one status to another: New to ...
Tim's user avatar
  • 171
0 votes
2 answers
39 views

Newbie question: Will "Pending" change to "Current" when Status Override reaches the selected date?

I have a member who has paid for a new membership and asked it to start when his current membership expires. At the moment, both read as "Current." If I use "Status Override" until ...
Tony Fleming's user avatar
2 votes
2 answers
155 views

Why are only some membership status rules working?

Using CiviCRM 5.31 on Drupal 7.75, but this has been a long-standing issue for me. It has never worked... I have several membership status rules as outlined in the screenshot below. All of them work ...
The Amateur's user avatar
1 vote
0 answers
21 views

Case status in front end of website?

Is it possible to allow clients to log in and see limited data (e.g. status) of their cases? Thanks!
j007w's user avatar
  • 81
2 votes
0 answers
61 views

Waitlist feature and price set issue

When testing the waitlist feature for an event the ticket selections are greyed out and listed as sold out. The waitlist is dependent on the status and in my test scenario the max number of ...
Lea's user avatar
  • 81
2 votes
1 answer
36 views

Mass cancelation of memberships

I have a list of some 700 email addresses that currently have a membership status of Current. I'd like to change to a new Membership status I've created in Membership Status Rules called Bouncing ...
Russell Stuart's user avatar
1 vote
1 answer
40 views

Hook pre/post in pledge changed status

On 5.6.0 After create a pledge. If is created a new contribution that change the status of the pledge from "Pending" to "Completed" is not incoming in any hook_civicrm_post or hook_civicrm_pre with ...
rubofvil's user avatar
  • 101
2 votes
3 answers
86 views

Looking for contacts that are Pending (status by email) E-news Opt-in

We are having an issue with the number of bots that are signing up for our e-news online. I would like to search for all contacts that have a status pending by email to our E-news group.
Lea's user avatar
  • 81
2 votes
1 answer
45 views

In CiviMember, can one set a rule where expired members, when renewing, are assigned probation status

We have assigned status rules in Civi member, which flow as follows: Member joins = Probation After 6 months = Current In next year, until end of March if hasn't renewed = Grace-Voting If renews = ...
Lawrence2019's user avatar
1 vote
1 answer
75 views

After creating/saving an activity, re-opening it to edit won't allow links and drop-downs to be changed

We're using 5.4.1 on Wordpress 4.9.8 with php 5.6.34. The following issue seems to have started with 5.3.x and we still cannot solve it. When we create an activity, we include: a hyperlink in the ...
slbradio's user avatar
  • 141
2 votes
3 answers
549 views

System Status Page Blank after Upgrade

After upgrading from 4.7.31 to 5.2.0 the system status page is blank. I made sure the Directory and Resource url settings match; I cleaned up caches and reset paths; I disabled the Asset Cache; no ...
raaboyl's user avatar
  • 185
2 votes
1 answer
72 views

Cannot edit CiviCase Activity Status from list view

From the List view of CiviCase Activities of a case, I cannot edit the "Status" of an activity; the drop down flashes and then goes back to current status. To edit, I have to click "edit" and go into ...
Alexandra Toledo's user avatar
0 votes
1 answer
281 views

Crons are running but System Status is No cron runs have been recorded

Hosted (Linux) website on SiteGround + Joomla + CiviCRM Versions PHP 7.0.29; Joomla! 3.8.6; CiviCRM 4.7.31 Scheduled jobs are administered as documented Calling cron.php with curl Cron jobs are ...
ivanask's user avatar
0 votes
2 answers
266 views

Blank System Status screen and invalid [civicrm.files] URL variable on fresh CiviCRM v.4.7.30 and WordPress v.4.9.4 install

I'm puzzled why, for a fresh CiviCRM install on WordPress, the URL variable [civicrm.files] is set incorrectly, resulting in some out-of-the-box broken behavior. Specifically: I "successfully" ...
Martin_W's user avatar
  • 329
1 vote
2 answers
160 views

System Status Notice about Timestamps and Timezones

I've update my CiviCRM from 4.7.24 to 4.7.29 (my CiviCRM system on WordPress), everything seems ok but I have System Status Notice: Timestamps and Timezones This MySQL database stores certain ...
ToanLuong's user avatar
0 votes
2 answers
85 views

Status message "Thank you. Your information has been saved." is missing on profile submit

I'm currently testing our recent upgrade from 4.7.19 to 4.7.29 on our test server. We have a public email list signup page on our website using a civicrm profile with a re-direct to a new (empty) ...
Ruth D's user avatar
  • 241
2 votes
2 answers
421 views

System Status Critical, blank System Status page

After upgrading to Civi 4.7.29 on WordPress 4.9.1, it says System Status Critical (see screenshot at the bottom of this post), but the status page is blank. The developers console in Chrome has a lot ...
user1147171's user avatar
1 vote
1 answer
30 views

Mandatory volunteer contribution to maintain membership status. How would you implement?

Volunteer-based cooperatives often have requirements for its members to maintain an 'Active' status in order to be eligible to vote in meetings or elections. For example, my cooperative requires: A) ...
Troy's user avatar
  • 13
3 votes
2 answers
193 views

How can we hide the CiviCRM System Status page?

How do I hide CiviCRM System Status page (in CiviCRM) and Status Error pop-up messages from non-admin users? I am Using Drupal 7 with CiviCRM 4.7.
Yossi's user avatar
  • 2,097
3 votes
3 answers
90 views

Is there a way to create a Membership Status for memberships that have recently been renewed?

We currently use the membership status "NEW" to identify recent membership signups. For various reasons, we also need a membership status to identify those who have recently renewed. As a workaround,...
Damon Kirkpatrick's user avatar
0 votes
1 answer
75 views

Crons are running but system status page says otherwise

I am hosting CiviCRM on a shared server with CPanel with latest CiviCRM and Wordpress versions. I have created cron jobs for all active crons using wget. e.g. wget 'https://domain.org/wp-content/...
themak's user avatar
  • 3,553
1 vote
1 answer
31 views

Multiple Status on a Membership?

I know that there can be overlapping status' for a membership, and that the order can be set to determine which status takes precedence. I'm curious if it's possible to have both status' display. ...
Matt Muchowski's user avatar
1 vote
4 answers
1k views

After upgrade, System Status page is empty, but issues display in popup

I've just upgraded from 4.4 to 4.7.20. Everything seems to be working as expected, except that the "System Status" page is empty. Just blank where there should be the "CiviCRM System Status" widget. ...
minbori's user avatar
  • 551
0 votes
2 answers
212 views

Missing indices status after upgrading to CiviCRM 4.7.21 on WordPress 4.8

I successfully upgraded to CiviCRM 4.7.21 (from 4.7.17), and everything seems to be working properly. However, I got a critical status error, "Performance warning: Missing indices". After reading How ...
user1147171's user avatar