All Questions
Tagged with dedupe or duplicate-contacts
40 questions with no upvoted or accepted answers
3
votes
0
answers
51
views
Supervised dedupe rule finds duplicate when manually run but not automatically
I'm running CiviCRM 5.51.0 (the problem was the same with 5.50.4) on WordPress 6.0
I defined a supervised dedupe rule using personalized fields which is properly working (i.e. finds duplicates on one ...
3
votes
0
answers
88
views
Civi duplicate rules with respect to email & primary versus location type
Civi 4.7.13, Drupal 7.56. I set up an unsupervised rule for FN/LN/email, with weights of 10 each and a weight threshold of 30. What I see happening is this:
Contact A is in Civi as Jane Doe, only ...
3
votes
0
answers
111
views
Merging contacts and cases
I think I have found an issue with merging contacts (and it also seems to manifest when assigning a different client to a case - which apparently performs a similar merging function).
On the demo ...
- 371
2
votes
0
answers
13
views
Civimail 'Dedupe by email': Add Activity 'Bulk email' to all contacts (with same e-mail address) not just to 1
An e-mail address is used by 3 contacts. These contacts belongs to a group.
Sending a mail by Civimail to the group and tick 'Dedupe by email' works fine: only 1 mail is sent. But only 1 contact (...
- 21
2
votes
0
answers
47
views
Membership issues when people have two different emails
Given how difficult it is to merge two contacts, each with memberships (as detailed in
How can I merge two memberships in the same contact (without losing contribution info, etc)?) we are anxious to ...
- 363
2
votes
0
answers
50
views
Batch "Not a duplicate"
Within Civi's UI, there is an option to mark "not a duplicate" when you go through the "Find and Merge Duplicate Contacts" process. I can mark not a duplicate one by one, but I would like to check off ...
- 371
2
votes
0
answers
48
views
Why is my Unsupervised Individual Deduplication rule failing to stop duplicate creation?
I've seen a number of questions on this site suggesting that there may be problems with the deduplication rules, e.g.:
Why am I getting duplicate contacts for contributions?
My individual ...
- 4,135
2
votes
0
answers
72
views
Merging Contacts Records fails
Running Drupal 7.59, CiviCRM 5.8.1 and PHP 7.1.26. After selecting two known duplicate records from a list and selecting the action "Merge Contacts", I receive the following error message.
Sorry, due ...
- 71
2
votes
0
answers
15
views
Unsupervised de-duping - potential matches not ordered by weight score descending?
I've got contacts that share Last Name and Email, and I'm using an unsupervised de-duping rule for online contribution forms and event registrations with the following fields and weights -
Email 10
...
- 21
2
votes
0
answers
43
views
When / how is a contact created when sending out a test newsletter
Recently we stumbled upon duplicate contacts in our system, who had merely an email-address.
After some digging it seems that they were created when users utilize Mosaico to design an email and then ...
- 3,637
2
votes
0
answers
11
views
View contact file while entering contribution batch?
Is it possible to view/open in a new window a contact's profile while entering a contribution batch?
I know that a contact's email address will appear in the dropdown with the contact's name. However,...
1
vote
0
answers
25
views
Possible to set a contact as the default for a particular email
I'm not even certain how best to ask this question. Here's the situation:
Staff people at an org I support often wind up accidentally creating duplicates of themselves during event testing in Civi but ...
- 943
1
vote
0
answers
42
views
Deduper fails with punctations in the name (dot, semicolon, underscore, parenthesis...)
As per this documentation page of the Deduper extension, the Uninformative characters resolver should be able to detect names such as O.Donel / O Donel / O;Donel as duplicates, but after testing, I ...
1
vote
0
answers
28
views
deduper not working with hyphen character in the name (uninformative character)
After testing some specific examples about deduping contacts with the deduper extension, I came to the follwing conclusion :
diatrics / accent / lower and upper case are very well taken into acount.
...
1
vote
1
answer
66
views
Create User Record action on a Contact summary page throws error. Is this a bug?
This is with CiviCRM 5.60.0 on Drupal 9.5.5.
On the Contact Summary page there is an action to "Create User Record"
When this is clicked it gives an error:
After this the system shows the ...
user6274
1
vote
1
answer
47
views
Feature request: Combine log and activities when merging double contacts
When contacts are merged, only the log and activities of one of the contacts are kept. Part of the change history is deleted and this is not always the right way, e.g. for auditing purposes.
It would ...
- 457
1
vote
0
answers
25
views
Can I dedupe by primary email or primary phone only?
I want to dedupe contacts who have the same primary email address (ditto for contacts with the same primary phone). However, I'm not seeing a way to include primary-ness as a factor in a dedupe rule. ...
- 123
1
vote
0
answers
43
views
Contacts Duplicated on Login for Wordpress
We have been facing a recurring issue where Civi is duplicating contacts. We were able to test and confirm that it happens whenever a person logs in, and then another duplicate contact is created ...
- 11
1
vote
0
answers
26
views
Repeated data entry
I work on a volunteer resource office and we use a CIVICRM to manage our organizations and their volunteer opportunities.
The organizations post "activities" in the database, however, those have ...
- 11
1
vote
3
answers
151
views
Issue field DEDUPE "0 Argument 1 passed to"
After upgrading to civicrm version 5.21 we detected a problem in one of the fields of the form linked to a custom profile.
For some reason, every time you try to insert that data from the form in the ...
- 41
1
vote
0
answers
129
views
Documentation on using CiviCase tokens
Civicase Tokens Extension does not have documentation. I am trying to use the tokens to do a print/merge of case information. The print page is blank.
Any suggestions? Have case tokens been used ...
- 1,239
1
vote
0
answers
19
views
No import for existing contact
When doing an import for existing contact that I want to update, after selecting Fill (For Duplicate Contacts), I get a Warning, a Notice but no import :
Warning: array_pop() expects parameter ...
- 11
1
vote
0
answers
57
views
Administrator contact record duplicated when do Activity Send Email
One administrator's contact record is duplicated every time she performs the Activity action "Send email". The recipient's activity record indicates it was "added by" and points to a new contact ...
- 163
1
vote
0
answers
82
views
Error importing contacts - for key 'UI_external_identifier'
I am having an issue when trying import contacts into civi. We have imported many contacts before but all of the suddden I am getting this error:
Database Error Code: Duplicate entry '0385611' for ...
- 11
1
vote
0
answers
41
views
Merge contacts loses relationships
When I merge two contacts I lose relationship info on both 4.6.5 and 4.7.3 The relationships come up as inactive with the current date as the end of the relationship. I don't see any errors except ...
- 305
1
vote
0
answers
109
views
Contact merge is throwing "Could not find valid value for cid"
We've recently started getting "Could not find valid value for cid" when trying to merge contacts. I just upgraded CiviCRM from 4.5.8 to 4.6.4 in the hopes it would cure the problem and it did not. ...
- 41
0
votes
1
answer
32
views
Where does the "INSERT INTO civicrm_tmp_e_dedupe_" come from?
Something kills/freezes MySQL once per cron by executing:
INSERT INTO civicrm_tmp_e_dedupe_301d41956c9e2bd93bf184f95b40adef (id1, id2, weight) SELECT id1, id2, weight FROM (SELECT t1.contact_id id1, ...
- 2,186
0
votes
0
answers
15
views
Bug? Relationship lost when merging if both contacts have the same relationship with the same contact
I recreated this on the sandbox site:
Edit the employee relationship on the contact "Alabama Action Fund". Add a relationship start date (like a year ago) and an end date (like a month ago)....
- 353
0
votes
2
answers
42
views
Merge fails with DB Constraint violation
When merging 2 contacts this error appears however when the contact is checked the merge has succeeded:
$Fatal Error Details = array:3 [
"message" => "DB Error: constraint ...
- 45
0
votes
0
answers
39
views
How do I merge duplicated contacts?
I am having problems with merging contacts. Some contacts have merged but others have not.
- 1
0
votes
0
answers
12
views
Contact Editor Extension "Custom Data" error
We installed the Contact Editor Extension to change profiles from an Individual to an Organization and vice versa. We are getting an error that says, "The contact has custom data that is not ...
- 33
0
votes
0
answers
26
views
Is it possible with "Detailed Logging" enabled to perform a revert of a contact merge?
I had a glitch in a script that caused some unwanted contact merges to happen programmatically:
$result = civicrm_api3('Contact', 'merge', [ 'to_remove_id' => $existingContactId, 'to_keep_id' => ...
- 419
0
votes
1
answer
66
views
Possible Deleted Contact - Trying to Restore Records - Possible SQL Solution?
So here is the issue - that I think was caused by a merger of contacts without transferring the related fields to the new contact. I have a contact, that seems to be missing a large number of ...
- 3,553
0
votes
0
answers
37
views
Datatables Warning in Find and Merge Page
This issue is similar to this one. The only difference is that we are on CiviCRM 5.22.1.
Problem
The following error pops-up when use the 'Find and Merge Duplicate Contacts' page (civicrm/contact/...
0
votes
0
answers
38
views
Merge CiviCRM data from D6 to existing D7 database
I need to merge CiviCRM data from a Drupal 6 site into a Drupal 7 site that has an existing CiviCRM installation.
The sites are running under Aegir. In both cases the Drupal and CiviCRM tables are in ...
- 1,114
0
votes
0
answers
53
views
If I exclude an address from a bulk email is it rational to assume that the mailing won't go to that address?
It seems rational to me to assume that if a mailing is set up where a group (or past mailing) is excluded, then any records that share the same email address as an excluded record, should also be ...
- 4,135
0
votes
0
answers
45
views
Mailmerge contact of same address & print directly from Civi
There was an extension from vedaconsulting for wordmailmerge extension. But seems its broken in 5.x. Just wondering if anyone can give me a alternative suggestion of how I can achieve the same result ...
- 3,014
0
votes
0
answers
44
views
Webform Event Registration Match Contact
I have created a webform (Drupal) for people to register for an event. I am trying to avoid creating duplicate individuals if they already exist in Civi when they register, but at the moment whenever ...
- 946
0
votes
0
answers
40
views
Why did a dedupe rule not work sometimes. Yet later the same rule finds the duplicate
We set up an event that lets people signup on line. The dedupe rule we used on the event is first name, last name, email address (all need to match). A few of the signups created a new contacts, ...
- 2,965
0
votes
0
answers
21
views
DeDupe: Prefix with and without period
Seems I've got tons of dedupe hits on prefixes with and without periods, ie, "Dr" vs "Dr."
Any advice on how to deal with this? Was this from various schema updates over the years?
- 811