All Questions
Tagged with recurring-payments or recurring-contributions
233 questions
14
votes
4
answers
357
views
Membership Name-Your-Own Price (above Minimum) on Contribution Page
How can we enable users to enter a custom amount above the minimum fee when they are creating or renewing their membership through a contribution page?
For reference, this is the membership structure ...
- 191
9
votes
2
answers
356
views
Recurring contributions not sending emails (Stripe)
I'm setting up a contribution page using the Stripe payment processor. In testing mode, one-off donations work fine in that they show up as expected in the test pane in the Stripe account, donations ...
- 8,288
8
votes
1
answer
161
views
What is needed to make Payflow Pro Recurring Donations work?
CiviCRM supports comes with PayFlow Pro but it doesn't support recurring payments. I looked at the code and there's code for recurring. What is needed to finish this part of the payment processor? ...
- 621
6
votes
3
answers
125
views
Set up Contribution page to only accept recurring contributions?
We would like to set up a contribution page that only accepts monthly recurring contributions. Is there a simple way to do this in CiviCRM?
This contribution page would be associated with a Campaign,...
- 63
6
votes
1
answer
84
views
Quickbooks Merchant Services Payment Processor extension
Anybody know if the Intuit Quickbooks Merchant Services Payment Processor extension is still in the works?
https://forum.civicrm.org/index.php?topic=15856.0
or if this will work with civi 4.6x, I ...
- 61
5
votes
4
answers
196
views
How can you edit the end date for an auto-renew membership?
I am working on a website that has the option for members to pay for membership by direct debit (via GoCardless). This is working fine but occasionally we have an issue where a member pays by direct ...
- 3,496
5
votes
2
answers
74
views
How to set a recurring membership start date to be 1st of the month
We have Authorize.net and Stripe as payment processors. We'd like to have recurring memberships run on the 1st of the month. I see under contributions there looks to be the potential to set it but ...
- 3,711
5
votes
1
answer
154
views
What payment processors will be supported in core for 4.7?
For a new client install, we need to pick a supported payment processor. Many questions about payment processors support appear in this forum, in the civicrm forums and elsewhere. The Wiki lists many ...
- 1,672
5
votes
1
answer
253
views
How do I uncheck the recurring contribution check box by default?
I've searched here and on the CiviCRM forum but haven't been able to find an answer to what I was hoping would be fairly simple.
I want to give people the option of making their contribution ...
- 182
5
votes
1
answer
178
views
How are recurring contributions (standing orders) implemented in 4.7?
I've read that recurring contributions are supported in core 4.7. I can't figure out how this is done, and book.civicrm.org is still at 4.6 (or have I missed something?). By recurring payments I ...
- 4,965
5
votes
2
answers
189
views
Why are subsequent recurring contributions not recorded?
It seems that only the 1st contribution in a recurring series is recorded in CiviCRM, and the others have to be noticed and entered manually. Is there any way that someone has found to fix this ...
- 63
5
votes
1
answer
349
views
Paypal Recurring Transactions Are Broken in 4.7
When posting a recurring transaction with PayPal (offline and online), we're getting a 'Transaction ID not set' Payment Processor error. The payment is created in Paypal.
Checking Civi log file, ...
- 621
4
votes
2
answers
918
views
What's the difference between a pledge and a recurring donation?
What's the difference if I set up a recurring payment for $100/month versus a pledge for $100/month?
Why should I use one method versus the other?
- 6,781
4
votes
1
answer
157
views
Only logged in users can change billing and recurring amount
We are using Civi 5.1 on Wordpress 4.9
Today we got our recurring payments to work again when we switched to IATS.
When someone makes a recurring contribution, they receive an email reciept that says ...
- 127
4
votes
1
answer
400
views
How to Setup for Recurring Giving
Hi I am thinking about using CiviCRM and we are implementing a recurring giving program. How would I set up CiviCRM to track recurring monthly, bi-monthly, quarterly or annual donor contributions and ...
4
votes
1
answer
184
views
Recurring Donation Email Issues with iATS payment processor
I'm trying to get our recurring donations up and running and I've run into some difficulties. When an admin sets up a recurring donation, Civi send the receipt for the first donation in the series ...
- 41
4
votes
2
answers
127
views
Compucorp Membership Extras: Offline auto-renew questions
We use Stripe and GoCardless for our online payments but we also have circa 400 offline annual direct debits that are collected by a bureau and were created prior to our CiviCRM implementation.
...
- 465
4
votes
1
answer
38
views
Different one time contribution and recurring contribution on same contribution page
I know we can create a contribution page with a single amount and the user can choose to make it a one time payment or a recurring payment.
But... is it possible to have a one time contribution of, ...
- 1,316
4
votes
1
answer
63
views
Memberships ending a day early before auto-renew
I have an issue where all monthly auto-renew members expire on the day that they will be charged. The payprocessor charges on the same day of the month that the membership was created. eg. 01/08/16, ...
- 552
4
votes
1
answer
245
views
Network Error - Unable To Reach The Server - Change Payment Details on Recurring Contributions
I am having a problem on CiviCRM 4.6.7 - I get Network Error - Unable to Reach the Server when attempting to "Change Payment Details". Additionally the email sent out, "Recurring Contribution ...
- 1,807
4
votes
2
answers
142
views
How to resolve error: "Recurring contribution, but no database id"?
When processing a new recurring membership, with the "Please renew my membership automatically" option enabled, we get the following error:
Sorry but we are not able to provide this at the moment.
...
4
votes
0
answers
59
views
Recurring Donations
We have recurring donations every month. We have had several members increase their amounts that they want to donate. We use authorize.net and I changed the amounts and they have been charging the new ...
- 41
4
votes
1
answer
107
views
Civi posting additional records for recurring PayPal transactions
I'm having problems with recurring transactions with Paypal Pro. It's posting additional financial_trxn and financial_item records.
I have exported an example including the following tables:
...
- 621
3
votes
3
answers
98
views
How to generate a report excluding recurring contributions?
Is there any way to get a report, ideally something like the Contribution Summary report, which allows you to filter by recurring or non-recurring contribution?
It would be quite useful to be able to ...
- 4,093
3
votes
4
answers
286
views
What are my options for importing recurring contributions?
Our organization is currently transitioning into CiviCRM. We have some existing recurring contributions (with Paypal Standard) that are ongoing and we would like to import them into Civi. Why do we ...
3
votes
2
answers
116
views
Paypal recurring payments failed after merging the contact. How to fix?
2 contacts were crated for the same person due to some typo of the donor while given donation online. one of the contact record had a recurring payment setup. I have merged them both using the menu. ...
- 3,014
3
votes
2
answers
314
views
Editing Recurring Contributions without user login
How do I generate an e-mail with a link to get to the dashboard so the user can edit the credit card details of a recurring contribution, without the user having to have login privileges to get to ...
- 1,146
3
votes
1
answer
100
views
How can I bulk update a collection of recurring contributions to set the next scheduled contribution to a specific date?
If you're using the iATS Payments Extension you control the schedules of recurring contribution from within your CiviCRM. You can already edit a given recurring series and change the next scheduled ...
- 15.2k
3
votes
1
answer
70
views
Cleaning up legacy contributions so that renewals happen as expected
We have a site that has some legacy membership records with associated contributions that were imported manually (before our time, with a previous provider). We are experiencing problems where these ...
- 2,525
3
votes
2
answers
177
views
Recurring Paypal Contributions are showing (Pending Incomplete)
We are on Civi 4.7.29 and Wordpress 4.9.4
Today I noticed about 20 transactions with the status Pending Incomplete. They are all intended to be recurring. I found out that we are getting ...
- 127
3
votes
1
answer
102
views
Editing ACH info for recurring contributions - iATS
CiviCRM 4.6.14, Drupal 7.43, iATS Payments extension 1.5.3
Should admins be able to edit ACH info (e.g., change the routing and account number) for recurring contributions? This is available for ...
3
votes
2
answers
40
views
Why does contribution verification display a numeral value rather than a text value
When a user submits a credit card for a recurring contribution, the verification page displays the following message:
I want to contribute this amount every 1 (s)
What do I need to do to replace the ...
- 539
3
votes
2
answers
72
views
Can iATS "pause" recurring contributions?
I know that you can't pause contributions from within CiviCRM with processors that aren't token-based - but can you with iATS?
If you can't do it within CiviCRM, can it be done from within the iATS ...
- 39.5k
3
votes
1
answer
252
views
Steps to move from paypal to Stripe?
If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...
- 3,014
3
votes
3
answers
231
views
How to disable email notifications when confirming a donation in CiviCRM admin view?
When a admin user sets a contributors record on civicrm/contribute?reset=1 from pending to completed an email is sent out.
Is it possible to turn off this email function for this email only.
- 439
3
votes
1
answer
87
views
Stop recur mails from sending out to users
Current civi behaviour is that whenever a recurring payment is made using a contribution page, two emails are sent.
Contribution Receipt AND
Recurring start notification.
Now, when the next ...
- 7,221
3
votes
1
answer
146
views
How can I display detailed Authorize.net error code info from civicrm_system_log in the Civi interface?
We're on Civi 4.6.21 and Drupal 7. We use Authorize.net for payment processing.
Error messages from Authorize are displayed in civicrm_system_log in the context field as json encoded data. The error ...
- 2,749
3
votes
1
answer
70
views
How do I change the expiry date on one of our donors recurring credit card donations?
One of our donors has had their credit card replaced and the expiry date has changed. How do I change the expiry date to reflect the new date? IATS is our payments processor.
- 51
3
votes
2
answers
111
views
Sum of recurring contributions
I volunteer for a NGO and we try to accomplish the following: we want to aggregate the sum of all current recurring contributions (of type=X) over all members. It doesn't matter what status they have (...
- 51
3
votes
1
answer
29
views
Getting recurring contributions with Authorize.net that predate CiviCRM instance to register in CiviCRM
I have a client who used authorize.net for contributions before switching to using civicrm several years ago. They have continued to use authorize.net as their payment processor with CiviCRM, however ...
- 41
3
votes
1
answer
93
views
How to alert an admin that a credit card used for recurring payments is coming up to the Expiry Date
I expect the answers to this will depend on the type of payment processor. In this case it is Authorize.net.
My research has found
this old forum thread
which led to this Extension
which may have ...
- 28.7k
3
votes
1
answer
92
views
Paypal Pro update billing details for recurring payments link is broken after upgrading to 4.6. How to fix it?
Since I have upgraded to 4.6.4, the link to update the billing details from recurring payment receipts is broken. I get the following message from log. How to fix it please?
2015/07/08 13:34:52 [...
- 3,014
3
votes
1
answer
48
views
Fooling civicrm into thinking payment processor supports recurring donatoins
I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay.
Frustratingly, If you have two payment processors and one of them does not support recurring ...
- 95
3
votes
0
answers
70
views
Membership dates - unexpected behaviour
Running 4.7.29. I'm seeing some very odd behaviour with membership sign-up and renewal.
Renewals, despite happening within the grace period, are being set with a new 'member since' date, i.e. the ...
- 4,135
3
votes
0
answers
74
views
How does contribution.repeattransaction set the invoice_id?
Upon calling the API's contribution.repeattransaction, the original contribution record seems to get copied correctly, with the exception of invoice_id. Here is what I'm doing:
$result = civicrm_api3(...
3
votes
0
answers
159
views
Recurring Membership Price Set payments don't show after first payment
We have three different membership types configured in a price-set along with an option to add additional contributions. When someone subscribes for membership, they subscribe to all three membership ...
- 83
2
votes
3
answers
306
views
Recurring contribution (monthly) with 'Pay Later'
Using 5.24.6 on Drupal - I have a contribution page for donations with the possibility to 'pay later' (bank transfer) or to pay by credit card (PayPal), and the possibility for choosing monthly ...
- 621
2
votes
2
answers
37
views
Producing a list of donors who have setup a recurring donation
I need to be able to pull a list (in CSV or Excel format) that lists people with a recurring donation. This is so we can contact them annually and ask if it's OK to roll over their donation.
I know I ...
- 21
2
votes
2
answers
201
views
some recurring contributions linked to memberships are not moving on the membership end date
I'm working with @wmortada debugging some recurring contribution membership renewal issues.
We have lots of memberships with recurring contributions but some of the memberships are not updating as ...
- 2,525
2
votes
2
answers
93
views
iATS recurring payments: "mismatched contact id for the customer code"
During some auditing of membership payments earlier today, we found an interesting error message on one of our members:
iATS Payments Recurring Contribution (id=nnn) Errors: Recur id nnn
is has a ...
