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0 votes
1 answer
58 views

very slow in sending emails

I am trying to send an email to around 4 thousand contacts but it took one day to send it to 500. I tried to go on "scheduled jobs" and "execute the job now" but it says error and ...
0 votes
0 answers
5 views

Drupal 7 upgrade

I would like to upgrade Drupal 7 but not sure what to (9 or 10) and not sure what I need to do with my Civicrm install. Any help would be great. I am in Melbourne, Australia. (relevance being question/...
9 votes
2 answers
140 views

Is it possible to have webform-civicrm allow 'user select' for the Contribution page so user can select Currency?

We have a situation where we need folk to be able to choose currency. currently this means multiple Contribution pages. I was hoping we could redo this using Webform-civicrm and set the Contribution ...
1 vote
1 answer
31 views

CiviCalendar: Show DB Error

I have install CiviCalendar. However, the calendar can not shown in the CiviCRM dashboard. Moreover, when I click Contacts-> Contact calendar sharing, System show the below error: "Sorry, due ...
1 vote
1 answer
37 views

Mosaico image links problem

I'm looking for help to debug a Mosaico issue. This is Mosaico 3.6.1725615009, CiviCRM 5.78.3, Wordpress 6.7.1. There is something wrong with the directory links but I haven't been able to pin it down....
4 votes
2 answers
82 views

Contributions- on behalf of existing organisations only?

Our members are all organisations (schools and colleges). Payment is taken outside of Civi after sending an invoice. We're not currently using Contributions. We're looking at a big project to automate/...
1 vote
0 answers
5 views

Sending Email To Search Results - Great - But How Do I Delete When Copying an email

I sent an email to a bunch of people via a searchkit search results. Select All - Send Mail via CiviMail. Worked Great! Was first time we did it. Unfortunately 5 more people needed that email too - so ...
0 votes
1 answer
74 views

How can I add activities information in the email sent by civirules?

I have a rule to trigger based on when an activity is added and send an email. I would like to add the content of the activity i.e. activity type, description in the email sent by civirules. Is it ...
1 vote
0 answers
30 views

Send email notification to admin when new user registers via online form (form builder)

I have created an online (public) form for user registration (add to mailing list) with form builder. I want the registration to be verified by an admin. And I want to notify the admin by email of ...
0 votes
1 answer
15 views

Unable to save or refresh reports

I have my initial set up of civiCRM on C-panel (vs 122), civiCRM 5.79.0-wordpress (6.7.1) PHP vs 8.3.13. I have set up membership and donation forms and tested these with a few entries - which I can ...
1 vote
1 answer
22 views

CiviCRM v5.78.2 upgrade causes Scheduled Jobs list to disappear

I just upgraded to CiviCRM V5.78.2 on Joomla v5.2, and the Scheduled Jobs list disappeared. The funny part is if I click on the Execute Jobs button, they seem to run, the log shows them as having ...
0 votes
1 answer
37 views

Editing custom group settings

I'm trying to edit the settings for an existing custom fields group. When I make the changes and save it, I get this: Please correct the following errors in the form fields below: Custom group '...
0 votes
1 answer
17 views

Send Scheduled Mailings Failure / CiviCRM Spark - Failing Job

No scheduled mailings are sent, logs reporting: Entity: Job Action: process_mailing Summary" Finished execution of Send Scheduled Mailings with result: Failure, Error message: Array ( [content] =&...
0 votes
1 answer
37 views

contact.id token not working in email

I used to have no problem having a link in an email like ...signup.php/reply={contact.id} Today the token does not fill with the recipient's id. The same email has Dear {contact.first_name}, that ...
1 vote
2 answers
97 views

How do i add parent information to a teenage volunteer profile?

How do i add parent information to a teenage volunteer profile so that when a new volunteer fills out their profile, it creates a parent relationship and contact as well. I am using Profile-Create ...
5 votes
1 answer
65 views

Scheduled Reminder Ignoring the Year of Membership End Dates

Our site is configured to send a scheduled reminder 1 day after the membership expiration date. Memberships are renewed through a contribution page. The reminder is only sent to non-auto renew members....
0 votes
1 answer
265 views

Composer install civicrm/cv

Dears, I installed CV using composer require civicrm/cv but when I run a command SSH says 'cv: command not found'. What did I forget ? Stefaan
1 vote
1 answer
114 views

How to Transfer Big Data to a Different Domain

I received a SQL error while updating CiviCRM. He asked me to restore the old database, but I didn't have a backup at the time. Therefore I could not make a healthy update. Then I applied all the ...
0 votes
1 answer
38 views

Has select always included the label on drop down lists?

Maybe I am just noticing things now but has select always included the label on drop down lists? I thought it used to say -none- when none was selected. Example from dmaster demo
0 votes
1 answer
27 views

Organisational membership renewals failing

Bit of a strange one. We have an organisation with an organisational membership. They have a contact with view and update permissions to and from the organisation. When they go to renew the membership ...
1 vote
1 answer
98 views

no bounce in bounce mailbox

I don't know why I never receive my bounced mails in my bounce mail account, that I have set up at Civimail settings. I do see it in Cpanel mail tracker that it has bounced and the sender looks like ...
0 votes
1 answer
27 views

Trying to edit Agenda tab in Events gives a DB error

CiviCRM 5.50.1, WordPress 6.0.1, 8.0.28. Someone recently tried to add an Agenda to an Event in CiviCRM, and kept getting a network error. I took a look, and yeah, going to the Agenda tab seems to ...
2 votes
1 answer
12 views

Composer install of ESR using private token

Is there a way to manage a CiviCRM ESR instance based on Composer, using a gitlab-token? I followed the instructions given by the esr-repo-https example. However there is no mention of the gitlab-...
2 votes
1 answer
68 views

Why does CRM.url give different results in WordPress and Drupal?

I'm trying to understand why the JavaScript function CRM.url gives different results depending on CMS. Can anyone explain? For example this code: CRM.url('civicrm/payment/ipn/test', null, 'front') In ...
2 votes
0 answers
11 views

Formbuilder: When using the multiple option for a new contact, only the first one gets added event registration

I posted my issue on the Civi Lab: https://lab.civicrm.org/dev/core/-/issues/5616 two week ago, but I have no answer yet. So I try here: I'm trying to do a form for parents to sign in their children ...
2 votes
1 answer
63 views

Why does DB upgrade freeze on message "Executed: Update all reserved message templates"?

In all recent upgrades of CiviCRM Wordpress (to 5.71.x, 5.72.x and 5.73.0), the DB upgrade process executing URL https://<mysite>/wp-admin/admin.php?page=CiviCRM&q=civicrm%2Fupgrade%2Fqueue%...
4 votes
1 answer
110 views

How can I automatically add a Capability or additional Role in WordPress based on the data stored in CiviCRM?

* EDIT * We have a multi record custom data group with a field called "Status". When this field changes value to "Completed" we want people to see specific pages in WordPress. I have tried to setup a ...
1 vote
1 answer
89 views

Items not showing up on activity log

It appears that, following the last upgrade, items which previously showed on an individuals activity log now don't show up. A colleague sent out an email which was assigned to a case. The email ...
0 votes
1 answer
67 views

How do I disable or deactivate a contact or an expired member? The only options I can find are to delete the contact, not disable or deactivate

How do I disable or deactivate a contact or an expired member? The only options I could find are to delete a contact or expired member.
0 votes
1 answer
40 views

How to Optimize MySQL for our Site

A search for activities of a certain type (ID 95) on a large site takes a long time. The civicrm_activity table has 3,836,452 rows. The machine is a VPN with 6 CPU cores and 8GB memory. It appears the ...
0 votes
1 answer
119 views

Adding New Volunteer project times out

I installed CiviVolunteer extension 4.6-2.1.1 on Civicrm 4.7.8 drupal7. From the volunteer menu, clicked link to add new volunteer project. After filling the form and submitting (save and done or ...
3 votes
1 answer
129 views

I have send out my first mail campaign, when clicking on report I get a permission error,

I send out my first mailing today, it went out ok. But when I click on ANY of the reports I get (even though I am admin): Sorry, due to an error, we are unable to fulfill your request at the moment. ...
1 vote
1 answer
44 views

CiviEvent and Contribution pages always redirect back to homepage

I am helping someone update a website that is using CiviCRM and our goal is to make it so the Event registrations and contributions (that we are using for membership signup). The main issue we are ...
1 vote
1 answer
28 views

CiviCRM Export Field to indicate which phone number is being used

I'm trying to create an Export that indicates which phone number (out of Main, Home, Work, Billing, Alternative, etc) is being used for the Primary phone number. Is there a specific field I can ...
2 votes
1 answer
165 views

Mail account authentication with Oauth2

Exchange Online is retiring basic authentication which means, I think, that CiviMail will no longer be able to process bounced messages in Exchange Online mailboxes. Are there any plans for CiviMail ...
0 votes
1 answer
80 views

404 Not Found Error when running reports

We moved our WordPress site from one cPanel account to another whilst changing domains. Everything in CiviCRM seemed to be working OK. But we've just hit a problem. I can go to Reports -> Contact ...
2 votes
1 answer
45 views

Filter event reports by facilitator

Currently if I want to collate a report on events facilitated by a particular individual (or, say, run by a partner organisation, or any contact with a custom role), I have to go to each event from ...
1 vote
0 answers
7 views

Does anyone have Venmo payments working

Anyone got Venmo ( part of Omnipay extension ) working? Paypal checkout configured according to this guide https://github.com/eileenmcnaughton/nz.co.fuzion.omnipaymultiprocessor/blob/master/docs/...
2 votes
1 answer
106 views

Duplicate additional participant created during online payment(event)

In online event registration, duplicate additional participant created when user click continue button on review page after come back from Payment gateway(PG like Paypal Standard, Monerise) by ...
2 votes
1 answer
103 views

Multiple entries showing on a report

For some reason, a particular report shows multiple entries for some users. These users have ACLs applied, so I wonder if that's causing the problem? When I masquerade as a user with limited access, ...
1 vote
1 answer
243 views

React with CiviCRM APIs

I am trying to use the CiviCRM APIs from my React application. Which API methods would be the one recommended or easy to do with React application ? The easiest would be REST but since my page and ...
0 votes
1 answer
16 views

Downgrade to 5.75 from 5.79 possible because of php 7.4 issues

i made an mistake on my Drupal 7 installation. For now I can't update to get it run with php 8.1. Therefore I got an php warning for the flexmailer in civicrm but I can't use php81 for now. can I ...
0 votes
1 answer
43 views

How to use Open Sans font iin Mosaico

I want to migrate to Mosaico from MailChimp but need the Open Sans font. Where might I find the relevant code and in which folder will I find the file to insert the code? Thanks
1 vote
1 answer
61 views

Mailings -> New Mailing page freeze

I'm running civicrm 5.27.2 on wordpress. When I click into the new mailing in the mailings menu, the page freezes. The console yields this error: angular-modules.fb2f4d770923a3db9400b2a235e84801.js:...
3 votes
1 answer
69 views

Bug?: Repeat activities won't accept edits after 4.7.31 upgrade

We've noticed that we cannot edit recurring activities after upgrading to 4.7.31 on WordPress 4.9.4 running PHP 5.6.34. On making a change to any activity in a series and hitting "Save", we get the ...
2 votes
1 answer
82 views

Can users edit an event profile?

I am using CiviCRM on Joomla. I created an event so users can register and sign up for workshops. One our leaders dropped out and many people signed up for her session. I want them to choose another ...
2 votes
1 answer
127 views

Events link outside of civicrm admin area does not work in wordpress

I installed wordpress in a directory that is not root. I later installed Civicrm. From within the admin area I am able to access the events without any issue. when I use the test link to access an ...
2 votes
1 answer
25 views

Generate a link from custom fields

I am trying to integrate 2 prducts, but im not sure on how to do it. when a new contact is added i would like for a button/link to go to another page, which will then generate a digital pass using the ...
1 vote
1 answer
1k views

How to resolve SMTP connection failing problem with code 535?

After upgrading CiviCRM from 4.6 to 4.7.14 I was not able to send (test) emails via SMTP. I got the following error: authentication failure [SMTP: STARTTLS failed (code: 220, response: 2.0.0 Ready ...
3 votes
1 answer
378 views

Unable to Connect to MailStore for Bounce Processing

Tested on Wordpress 4.7.3 and Joomla CiviCRM 4.7.16 We've set up a domain for all Civi-related mail processing for our CiviCRM clients for whom we provide site management. For one account we are ...

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